Shipping Policy

Last updated: September 28, 2026

At AstroBeam, we are committed to processing and delivering your order as efficiently as possible.

1. Processing Time

Orders are typically processed within 1–3 business days after your purchase is completed.

Once your order has been shipped, you will receive any available tracking information so you can follow the progress of your package.

2. Delivery Time

Our estimated delivery time is:

8–12 business days

Please note that delivery times are estimates and may vary depending on your location, shipping carrier, customs processing, holidays, weather conditions, or other circumstances outside of our control.

3. Free Shipping

Shipping is completely free on all orders. No additional shipping fees will be charged at checkout.

4. Tracking Information

Once your order has been shipped, tracking information may be provided through the contact information or order details associated with your purchase.

Please allow some time for tracking information to become available after your order has been shipped.

5. Delayed or Lost Orders

If your order has not arrived within the estimated delivery period, please contact us through the AstroBeam store using our contact form.

We will review the situation and provide assistance regarding your order.

Please note that AstroBeam is not responsible for delays caused by circumstances beyond our control, including customs delays, carrier disruptions, severe weather, or other unforeseen events.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If an order is returned due to an incorrect or incomplete shipping address provided by the customer, additional shipping costs may apply if the order needs to be reshipped.

7. Contact Us

If you have any questions about your order or shipping, please contact us directly through the AstroBeam store using our contact form.

Our team will be happy to assist you.